Golf Depot Usa Ltd, Chester

53 Reviews
Golf Depot Usa Ltd
Unit 3, Sealand Trade Park, Bumper's Lane
CH1 4LT Chester
Cheshire England
Verified Listing, updated 10 days ago

Description

Golf Depot is an exclusive discount clearance wholesale golf shop located in Chester. We stock all of the major brands and their latest products. We are open for trade accounts and retail. It's quick, simple and free to become a member. If you have any enquiries regarding membership please feel free to contact us in-store.

  1. Accessories
  2. Clothing

Company description
Golf Depot is an exclusive discount clearance wholesale golf shop located in Chester. We stock all of the major brands and their latest products. We are open for trade accounts and retail.
It's quick, simple and free to become a member. If you have any enquiries regarding membership please feel free to contact us in-store.
Visit Golf Depot for discounted golf clubs, golf shoes & equipment from top brands - TaylorMade, Nike, Titleist, Callaway, Adidas, Footjoy and many more.
Keywords:
Footwear Store, Shoe Shops, Sports Clothing, Sports Stores, Golf Equipment
Golf Depot Usa Ltd is listed in the following categories:
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Reviews

20 September 2017

Company does appear to be difficult to call on the number on the website. Just rings out and no one answers. First cal lat 09.30 today, Wednesday and still no answer at 10.35. Seems a bit odd. Sent an email in also today and awaiting response on that. Will report back.

more than 6 months ago

great staff great prices never had a problem

more than 6 months ago

In my experience with this company I can say that the customer service that this company provides is absolutely shocking. I emailed them regarding a product fault and I was advised to return it. I sent it through the post office in February and did not hear any from Golf Depot. In March I decided to contact them via the original email I had sent them and I did not get any response for three weeks, despite emailing them several times. I began a fresh email chain and contacted them again informing them that I intended to get in touch with trading standards unless this matter was resolved. I then received a very short email informing me that they were not aware of this issue and they had not received the product, and there was no need to get trading standards informed. After several emails back and forth I managed to speak to a member of staff over the phone. This member of staff was extremely rude and patronising, he talked at me for around five minutes explaining that they had not received the product and that it was my fault that they had not received it as I had sent it through the post. This member of staff then asked for my age and proceeded to talk to me like a school child after finding out that I am in my twenties and I was quote 'half my age'. When challenged about why they do not answer their phones nor respond to emails he became irate and said that 'you are not my boss, you don't tell me what to do' and then started to talk aggressively on the phone. In the end I had to pay for a new product from them at a reduced price. I am not happy with the customer service from them and I am certainly not going to use them in the future. I very much doubt that they will learn from their mistakes and modify their business practices.
Comment

more than 6 months ago

Yes you are a kid ,who wasnt happy with the color of a golf shirt !!! it was £14.99 , you were a big baby

more than 6 months ago

Great for prices and choice but make sure you get what you want first time. They do not do ANY refunds even after a week..so buyer beware. Only gave one star because you have to,otherwise no stars. Avoid.
Comment

more than 6 months ago

Very rude and ignorant manager - I was a regular internet buyer because prices excellent. Now I will not use Golf Depot after visiting the store and experiencing the very poor customer service provided by the manager.
Comment

more than 6 months ago

Correct , we don't give refunds !!!! Like sport direct But we give a voucher valid for a year

Review of Business

more than 6 months ago

I am writing this review in praise of this company after reading some of the poor reviews that's on here. I ordered a pair of shoes that are being sold in major golf retail outlets £30 dearer than from this company. I paid for them online and received a call from them to say my size was no longer available. I picked another pair over the phone for same price and when they arrived the following day there was a note on the dely note to say they found a pair of my original choice in warehouse. Excellent service Golf Depot keep giving us excellent value for money. Thank you Guys
#Great Service
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